Being a real estate agent basically means you are an expert in both the real estate industry and customer service. If you want to take your customer service from good to outstanding though, focus on doing these 5 things. DO Be Prompt No one likes to be kept waiting, but when it comes to one […]
8 MIN READ On any given day, a real estate agent has a thousand tasks on the go. Between your listing presentations, open houses, contract drafts and phone calls, it can be easy to lose focus on the kind of service you’re offering your clients. Are you providing the best possible service to your real […]
When it comes to customer service, companies have an entire department dedicated to ensuring the success of their clients’ experience. The wise ones understand that it should never be limited to a single department, but it should permeate throughout your entire company with every single interaction you have with your clients, prospects and anything on […]
Excellent customer service is a foundation for referrals, repeat business, trust, and loyalty in your real estate sales career. Here are the three amazing customer service tips for real estate agents: 1. Be a helpful resource Are you providing value over time to your database in the form of helpful and interesting information on homeownership […]
Today we’re sharing an article that was written by IXACT Contact partner and real estate trainer Richard Robbins of Richard Robbins International, which recently appeared in REM Magazine. It’s an important piece because a real estate contact management system is essential to much of what he discusses. We’ll post a snippet of the article and a […]
Today’s post is written by Carrie Gable, President and CEO of RealSupport Inc., a leading real estate virtual assistance company. As Carrie and her team will tell you, responding to real estate leads fast and keeping clients in the know is a whole lot easier with a good real estate contact management system, like IXACT […]